Downloading and Installing Apps Manager

The Apps Manager is a powerful tool that allows you to manage all your digital assets, licenses, and installations on Motion Routes. This guide provides step-by-step instructions for downloading, installing, and updating the Apps Manager for macOS and Windows. Additionally, we’ll cover system requirements to ensure optimal performance, and common troubleshooting tips for installation issues.


Downloading the Apps Manager for macOS and Windows

Before you can install the Apps Manager, you’ll need to download the latest version of the software for your operating system. Whether you’re using macOS or Windows, the process is simple and only takes a few steps:

Steps to Download:

  1. Visit the Motion Routes Home Page:
    • Open your web browser and go to the Motion Routes Home Page. This is the starting point for accessing the Apps Manager.
  2. Navigate to the Resources Menu:
    • On the top navigation bar, locate the Resources menu. Hover over it to reveal a dropdown menu with several options.
  3. Select Apps Manager:
    • In the dropdown menu, click on Apps Manager. You will be directed to the dedicated Apps Manager page, which provides details about the app, its features, and download options for different operating systems.
  4. Choose Your Operating System:
    • Once on the Apps Manager page, you will see download buttons for both Windows and macOS. Choose the correct version based on your operating system by clicking the appropriate button.
  5. Initiate the Download:
    • Click the Free Download button under either macOS or Windows, depending on your system. The download will begin automatically, and you should see the file in your browser's Downloads section shortly.

Tip: If you already have the Apps Manager installed and need to update or access a previous version, click on the Download older versions and release notes link. This section includes older releases and changelogs detailing new features and fixes.


Installation Guide for macOS and Windows

After downloading the Apps Manager, the next step is to install it. The process differs slightly for macOS and Windows, so follow the instructions relevant to your operating system.

Installation on macOS:

  1. Locate the .dmg File:
    • Once the download is complete, open your Downloads folder and find the .dmg file. This file contains the Apps Manager installation package.
  2. Open the .dmg File:
    • Double-click the .dmg file to open it. A window will appear, displaying the Apps Manager icon and the Applications folder.
  3. Install the Apps Manager:
    • To install the Apps Manager, drag the icon into the Applications folder. This will copy the app to your system.
  4. Launch the Apps Manager:
    • Open your Applications folder and locate the Apps Manager. Double-click the icon to launch the application for the first time.

Security Tip: macOS may display a security warning when you attempt to open the app for the first time, as it was downloaded from the internet. If this happens, go to System Preferences > Security & Privacy > General, and click Open Anyway to proceed.

Installation on Windows:

  1. Locate the .exe File:
    • After the download completes, navigate to your Downloads folder and find the .exe file, which contains the installer.
  2. Run the Installer:
    • Double-click the .exe file to start the installation process. This will launch the Apps Manager installation wizard.
  3. Follow the Installation Wizard:
    • The installation wizard will guide you through the setup process. You may need to accept the license agreement, choose an installation directory, and confirm installation options.
  4. Launch the Apps Manager:
    • Once the installation is complete, you can launch the Apps Manager by searching for it in the Start menu or double-clicking the desktop shortcut (if you chose to create one during installation).

System Requirements for Running the Apps Manager

Before installing the Apps Manager, it’s important to verify that your system meets the minimum requirements. Running the Apps Manager on a compatible system ensures smooth performance and optimal functionality.

System Requirements:

CategorymacOSWindows
Supported Operating SystemsmacOS Catalina (version 10.15) or laterWindows 10 (64-bit) version 1903 or later
ProcessorMulticore Intel® processor with 64-bit support, or Apple silicon processorIntel®, AMD, or ARM processor with 64-bit support
RAMMinimum 4 GB of RAMMinimum 2 GB of RAM
Hard Disk SpaceAt least 300 MB of available hard disk spaceAt least 300 MB of available hard disk space
Additional RequirementsAdobe Creative Cloud desktop app (if required for specific product integrations)Adobe Creative Cloud desktop app (if required for specific product integrations)

Note: It’s essential to have an up-to-date operating system and a minimum of 300 MB free storage space to ensure proper installation and functionality. Outdated operating systems may not be compatible with the latest versions of the Apps Manager.


Updating the Apps Manager

Keeping the Apps Manager updated ensures that you have access to the latest features, performance improvements, and bug fixes. Here’s how to check for and install updates:

  1. Automatic Updates:
    • The Apps Manager will notify you when a new version is available. You’ll receive an automatic prompt asking if you’d like to download and install the update.
  2. Manual Update Check:
    • You can manually check for updates by opening the Apps Manager and going to the Help menu. From here, select Check for Updates to see if a newer version is available.
  3. Download and Install Updates:
    • If an update is available, follow the on-screen instructions to download and install the latest version. This may require restarting the Apps Manager after installation.

Tip: Regular updates ensure that the Apps Manager stays compatible with the latest versions of your digital products, improving overall stability and performance.


Troubleshooting Common Issues

If you encounter problems during download, installation, or use of the Apps Manager, here are some common issues and solutions:

Download Issues:

  • Slow Download Speed: If your download is taking longer than expected, check your internet connection. Consider pausing other downloads or streaming services that might be slowing down your bandwidth.
  • Failed Downloads: If the download fails, try restarting your browser or using a different browser. Make sure you have enough disk space and permissions to download files.

macOS Installation Errors:

  • Unidentified Developer Warning: macOS may block the installation if it doesn’t recognize the developer. Go to System Preferences > Security & Privacy, and under the General tab, click Open Anyway next to the warning about the Apps Manager.
  • App Not Responding: If the app does not launch, try restarting your computer. If the problem persists, reinstall the Apps Manager.

Windows Installation Errors:

  • Run as Administrator: If you receive an error message during installation, try right-clicking the .exe file and selecting Run as Administrator. This will grant the installer the necessary permissions.
  • Antivirus Blocking Installation: Some antivirus software may mistakenly block the Apps Manager installation. Temporarily disable your antivirus during installation, or add an exception for the Apps Manager.

Performance Issues:

  • App Running Slowly: Ensure that your computer meets the system requirements. Close any unnecessary programs or restart your device to free up system resources.
  • License Issues: If you’re having trouble activating a product, double-check that you’ve entered the correct license key. If the problem persists, try deactivating the product on other devices to free up licenses.

For more advanced issues, or if these troubleshooting steps don’t resolve the problem, visit the Motion Routes Support Page or contact our support team for further assistance.


Conclusion

The Apps Manager is an essential tool for managing all your digital products, licenses, and installations on Motion Routes. Whether you're using macOS or Windows, the download and installation processes are quick and simple. Be sure to check system requirements before installation, and always keep the Apps Manager up to date to enjoy the latest features and improvements. If you encounter any issues during installation or use, refer to the troubleshooting section or contact our support team for personalized assistance.